Account Management

Billing related and FAQs

• Pricing & Plans

  • How do I upgrade to Standard/Premium plan?
  • How will you bill me?
  • What’s the refund policy?
  • Do you offer a monthly plan?
  • Does Mobicip offer a free trial?

• Account Management

  • Why do you need my credit card during trial?
  • How do I make changes to my payment method?
  • How do I close my Mobicip account?
  • How do I cancel my subscription?
  • How do I change my account email and password?

• Billing FAQs

  • How will you bill me?
  • What is a managed device and how can I manage more devices?
  • I am not tech-savvy. Where can I find help?
  • Why can't I use my debit card to purchase my subscription?
  • Does Mobicip offer a free trial?